Once known as SunPro Solar, ADT Solar has now solidified its position as a pre-eminent name in the solar industry. The company's unparalleled commitment to customer-centric services is evident in its round-the-clock support and an all-encompassing 25-year warranty that covers panels, inverters, performance, and labor. It's not merely by chance that our recent survey, which encompassed 1,000 solar-equipped homeowners, crowned ADT Solar as the frontrunner—263 participants, to be precise, entrusted ADT with their solar installations.
We've meticulously evaluated and ranked the premier solar companies across the U.S., ensuring you have the insights you need to make the best choice for your solar energy needs. Our exhaustive research protocol isn't limited to just data analytics; we've gone a step further with secret shopping endeavors, providing us with firsthand experiences about the customer service quality, installation processes, solar panel choices, and much more that each provider offers.
Dive into this in-depth review of ADT Solar to determine whether its offerings align perfectly with your requirements.
ADT Solar: A Quick Overview
Rating: 4.3 stars
Established: 2008
BBB Accreditation: A+ Rating
Operational Reach: Servicing 23 states across the U.S.
Warranty Assurance: Comprehensive 25-year warranty encompassing workmanship, equipment integrity, and power production.
Service Portfolio: Expertise in solar panel and solar backup battery installations with advanced system monitoring capabilities.
An In-depth Look at ADT Solar: Strengths and Weaknesses
Strengths of ADT Solar:
Extensive Warranty Assurance: ADT Solar stands firmly behind the quality and longevity of its installations. The company offers a robust 25-year warranty that encompasses not only the product itself but also its performance and the quality of the workmanship.
Dedicated Customer Support: Acknowledging the complexities that can arise in the solar industry, ADT Solar pledges continuous support with a 24/7 customer service commitment. This ensures that clients have access to assistance whenever they might need it.
Commitment to Transparency and Sustainability: In an era where corporate responsibility is paramount, ADT Solar takes a commendable step by publicly sharing its sustainability initiatives. Moreover, the company is transparent about its Environmental, Social, and Governance (ESG) practices, signaling its commitment to ethical business operations.
Areas for Improvement:
Limited Service Scope in Some Areas: As of now, ADT Solar does not extend its services to include electric vehicle (EV) charger installations or energy efficiency audits. This somewhat limits the holistic energy solutions the company can provide to eco-conscious homeowners.
Potential Customer Service Hiccups: While the company boasts of 24/7 customer service, a segment of the customer feedback points towards potential challenges in reaching out to the support team. This indicates there might be some room for ADT Solar to enhance its customer service responsiveness.
ADT Solar's Expanding Footprint: Current and Upcoming Service Areas
At present, ADT Solar boasts an impressive presence in 23 states across the U.S., showcasing its rapid growth and commitment to bringing renewable energy solutions to diverse regions.
But the company isn't resting on its laurels. In a bid to further its reach and cater to an even larger clientele, ADT Solar has exciting expansion plans in the pipeline. According to recent updates on their official website, they are gearing up to launch operations in several new territories. These include:
Indiana: Known for its diverse economy, the Hoosier State is poised to benefit greatly from ADT Solar's services.
Massachusetts: With its progressive energy policies, the Bay State offers a promising landscape for solar installations.
New Jersey: As the Garden State continues to emphasize sustainable practices, ADT Solar's presence will undoubtedly be a boon.
New York: The Empire State, with its vast urban and suburban regions, presents a significant opportunity for solar expansion.
Pennsylvania: The Keystone State's diverse topography and climate make it an exciting addition to ADT Solar's portfolio.
Utah: The Beehive State, with its ample sunshine, is an ideal location for harnessing solar energy.
West Virginia: As the Mountain State looks towards sustainable energy solutions, ADT Solar's services will be a pivotal addition.
With these new locations on the horizon, ADT Solar continues its journey in solidifying its position as a leader in the solar industry, committed to making renewable energy accessible to a wider range of Americans.
The ADT Solar Installation Experience
1. Preliminary Evaluation: Before delving into the installation, ADT Solar conducts a meticulous evaluation of the prospective site. A dedicated team of solar experts visits your home to gauge its suitability for solar installations. Several factors, including your roof’s design, its angle, and any potential shading, are examined. A home shrouded in shade or having an exceedingly steep roof might not be ideal for harnessing the sun's power optimally.
2. Tailored System Design and Installation: Once your home gets the nod for solar installation, ADT Solar’s engineers curate a bespoke solar system blueprint tailored for your residence. They take care of the procedural requisites, securing all permits from local authorities and utility providers. Subsequent to acquiring the necessary permissions, a date is mutually decided upon for the installation process to commence.
3. Activation and Green Light: The final stretch involves collaborating with your utility provider to get the system up and running. After a thorough inspection and acquisition of the Permission to Operate (PTO), ADT Solar will notify you. This signifies that your solar apparatus is primed, letting you embark on your sustainable energy journey.
Roofing Expertise: Furthermore, ADT Solar extends its services to encompass roofing solutions. Should any issues arise concerning your roof's integrity during the solar installation, ADT Solar can rectify them promptly. Their repertoire includes an array of roofing solutions like asphalt shingle installations and metal roofing.
Diverse Services Under ADT Solar's Umbrella
ADT Solar, beyond just offering solar panels and batteries, is also proficient in roofing services. However, they've yet to venture into the domain of EV charging stations.
Solar Panel Provisioning: ADT Solar affiliates with industry stalwarts like Q Cells, Silfab, and Canadian Solar, to furnish top-notch solar panels to their clientele.
Battery Backups: The company also extends two robust solar battery options: the trailblazing Enphase IQ and the renowned Tesla Powerwall. Both these apparatuses are instrumental in ensuring power continuity during blackouts.
Roofing Excellence: With a specialized roofing subsidiary, Buildpro, ADT Solar can seamlessly integrate roofing and solar installations, ensuring a holistic solution for homeowners.
Optimal Solar Solutions with ADT Solar
ADT Solar is well-equipped with a gamut of high-end equipment, encompassing solar panels, battery backups, and state-of-the-art microinverters. Their seasoned customer service professionals will guide you in cherry-picking the perfect fit for your unique energy requirements.
Boasting an efficient lineup of monocrystalline solar panels, ADT Solar ensures maximum energy harnessing. The panels, sourced from the esteemed LG brand, achieve staggering efficiency rates of 22.3% and have a commendable longevity.
Their penchant for innovation is evident in their choice of Enphase Energy microinverters. These nifty devices, by converting solar energy at the individual panel level, eschew the complexities and costs associated with traditional systems.
Unwavering Commitment: ADT Solar's Warranties
Ensuring peace of mind, ADT Solar's comprehensive 25-year warranty encompasses various facets of your solar installation:
Workmanship and installation assurance.
A guarantee of power production, with a reimbursement clause for shortfalls.
A robust module performance guarantee.
Unflinching support for any potential microinverter hitches.
Financial Implications and Options with ADT Solar
In our 2023 survey involving 1,000 solar-equipped homeowners, the average expenditure with ADT Solar oscillated between $15,000 and $20,000. Nonetheless, this figure is susceptible to variations based on geographical location, energy consumption patterns, and panel selection.
Tax incentives further sweeten the deal. The Federal Solar Tax Credit offers an enticing 30% rebate on the solar system's total cost. Many states further augment these benefits with additional perks like net metering and property tax waivers.
ADT Solar is flexible in terms of payment modalities. Whether you prefer an outright purchase, opt for a solar loan, or lean towards a lease arrangement, ADT Solar has you covered.
The Bottom Line
ADT Solar provides a comprehensive solar solution for homeowners seeking a sustainable shift in energy. With its extensive warranty, tailored installation process, and vast array of services, the company stands out as a reliable choice in the solar industry. While they have room to expand their service offerings, such as venturing into EV charging stations, their current portfolio ensures maximum efficiency and value for customers. Coupled with flexible financial options and potential tax benefits, ADT Solar makes the transition to solar energy seamless and economically viable.
